I have a vacuum that has a red light on it that turns green
when the area I’m vacuuming is clean. The vacuum doesn’t seem to have a light
on it that tells me when I should vacuum.
I suppose that is the responsibility of the crumbs, dirt and dust to
tell me. I’ll vacuum a spot forward and
backward, side to side until the light turns green. Now if the cord should come unplugged from the
outlet, that’s it for me. I’m not
motivated to do any more vacuuming, unless, unless…I have guests coming. Then that red light is calling me to finish.
I have a friend, Akee Parwaz, who manages a large used carand service company in Canton, Mass. He
pays his sales people a salary rather than on commission. Now commission or
incentive pay is the classic way to motivate.
Every car you sell, you make more money. His staff must not be motivated. Instead they are motivated knowing that they
have a secure future and they can help each other out to sell more cars without
hurting their pay. He is a strong
supporter of Rotary. He schools them i
n the four way test: Is it the truth, is it fair to all concerned,
will it build goodwill and better friendships, will it be beneficial to all
concerned. You can be motivated
understanding that the goal is selling cars, but selling cars that will make
you feel good at the end of the day.
I have a friend, Bruce Marquis, who runs beauty salons in
Mass. Long before Massachusetts had
mandatory health insurance and even longer before Obamacare, he provided his
employees with a health insurance option. He has an employee who has been with him for
26 years. Turnover tends to be routine
in hair salons and few provide benefits.
Providing benefits that employees need can be a powerful motivation
tool and as a Rotarian, he knows that it will build goodwill.
What motivates you? Do you need incentive pay to do your
work? Most of us don’t have that but we keep working.
If you are interested in assistance in devising sound human resource policies, please contact me at 207-956-0244 or Ball@maine.edu
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